What To Know About Water Utility Billing Software
This is a technology which provides comprehensive solution for collection, transmitting and processing needs. The idea is being utilized by many companies irrespective of their sizes, some towns are also using the same. The idea relies on cloud computing technology and it is being utilized by companies, towns and cities in Canada and united state. Many companies have opted to use water utility billing software for it efficiency and customer satisfaction.
Cutting down labor force a company does not require a lot of utility workers to handle issues relating to billing since the machinery can perform all this work. The idea eliminates errors in the system, reduces data redundancy and limits unauthorized access to information.
Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.
Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.
All these stages should be arrived at after through consultation with user of the system being developed. Program analysis is the next stage whereby the programmer evaluates the existing software to check out for any loop holes it might have had to correct them in the new program so as to meet organization need.
The fifth stage is program review and testing which include testing part of the program developed to check whether it is giving the required result. Also involves comparing efficient of the new program to that of old program to make decisions whether to enroll the system or just continue with existing one. Program, implementation follows and here the new software developed is put into action or implemented.
Technology of this nature should allow for meter changes. The machinery is supposed to be designed in such a way that it will not lose any data in case of a meter change. It should merge the old meter readings with the new meter reading to form one water bill. The machinery built is capable of exporting data easily. Flexible means of exporting meter data, customers, bills payments and other system information.
The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.
Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.
Cutting down labor force a company does not require a lot of utility workers to handle issues relating to billing since the machinery can perform all this work. The idea eliminates errors in the system, reduces data redundancy and limits unauthorized access to information.
Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.
Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.
All these stages should be arrived at after through consultation with user of the system being developed. Program analysis is the next stage whereby the programmer evaluates the existing software to check out for any loop holes it might have had to correct them in the new program so as to meet organization need.
The fifth stage is program review and testing which include testing part of the program developed to check whether it is giving the required result. Also involves comparing efficient of the new program to that of old program to make decisions whether to enroll the system or just continue with existing one. Program, implementation follows and here the new software developed is put into action or implemented.
Technology of this nature should allow for meter changes. The machinery is supposed to be designed in such a way that it will not lose any data in case of a meter change. It should merge the old meter readings with the new meter reading to form one water bill. The machinery built is capable of exporting data easily. Flexible means of exporting meter data, customers, bills payments and other system information.
The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.
Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.
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